StudyLark Test Prep

Privacy Policy

Effective date: July 22, 2026

StudyLark Test Prep (“StudyLark,” “we,” “us,” or “our”) provides tutoring, test-preparation, scheduling, practice, scoring, and related student-support services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our websites, student portal, scheduling tools, forms, email, text messaging, and related services.

Information We Collect

We may collect information you provide directly, including names, email addresses, phone numbers, student and parent/guardian contact information, scheduling preferences, appointment details, academic goals, test scores, practice results, submitted answers, payment or billing-related information, and messages you send to us.

We may also collect information automatically when you use our websites or student portal, including IP address, browser type, device information, pages viewed, timestamps, and similar usage data.

We may receive information from service providers we use to operate StudyLark, including scheduling, payment, email, text messaging, analytics, error monitoring, and customer-support providers.

How We Use Information

We use personal information to provide and improve StudyLark services, including to:

  • schedule and manage tutoring sessions;
  • send appointment reminders, waitlist notifications, account notices, and service-related communications;
  • provide practice, scoring, assignments, reports, and student progress tracking;
  • respond to questions and support requests;
  • process payments and maintain billing records;
  • maintain security, prevent fraud, debug errors, and operate the student portal;
  • comply with legal, tax, accounting, and operational obligations.

Text Messaging and Mobile Numbers

If you choose to opt in to StudyLark text messages, we may use your mobile number to send tutoring-related notifications, including appointment reminders, scheduling updates, cancellation notices, and waitlist opening notifications.

Message frequency varies based on your appointments, scheduling activity, and waitlist requests. Message and data rates may apply. You can opt out of StudyLark text messages at any time by replying STOP. You may reply HELP for help, or contact us at info@studylark.com.

SMS consent is optional and is not required to purchase tutoring or use StudyLark services. If you do not opt in to text messages, we may still communicate with you by email or other methods you provide.

StudyLark does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent records with third parties or affiliates for marketing or promotional purposes. We may share mobile numbers and SMS-related information with service providers, such as messaging platforms, only as necessary to deliver and manage the text messaging service on our behalf.

How We Share Information

We do not sell personal information. We may share personal information with service providers who help us operate StudyLark, such as hosting providers, email providers, payment processors, scheduling tools, messaging providers, analytics tools, and error-monitoring services. These providers are authorized to use personal information only as needed to provide services to StudyLark.

We may also disclose information when required by law, to protect our rights or the safety of others, to investigate fraud or security issues, or with your consent.

Payments

Payment information may be processed by third-party payment processors. StudyLark does not store full credit card numbers on its own servers.

Cookies and Analytics

We may use cookies and similar technologies to operate our websites, remember preferences, understand usage, improve services, and monitor performance. You can adjust cookie settings through your browser, though some features may not work properly if cookies are disabled.

Student and Minor Information

StudyLark provides tutoring and test-preparation services to students, including high-school students, college students, graduate-school applicants, and adult learners. For students under 18, parents or guardians may provide information, manage scheduling, communicate with us, or receive updates.

StudyLark services are not directed to children under 13. If we learn that we have collected personal information from a child under 13 without appropriate parent or guardian consent, we will take reasonable steps to delete it.

Data Retention

We keep personal information for as long as needed to provide services, maintain business records, comply with legal obligations, resolve disputes, and operate StudyLark. Retention periods may vary depending on the type of information and the reason it was collected.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may opt out of marketing emails by using the unsubscribe link in those emails or contacting us. You may opt out of StudyLark text messages by replying STOP. You may contact us to request correction or deletion of personal information, subject to legal, operational, and recordkeeping requirements.

Links to Other Websites

StudyLark services may link to third-party websites or services, such as scheduling, video conferencing, payment, or test-preparation resources. We are not responsible for the privacy practices of third-party websites or services.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, unless otherwise stated.

Contact Us

If you have questions about this Privacy Policy, contact us at:

StudyLark Test Prep
info@studylark.com